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Privacy Policy

Personal Information

We like to thank you and we are happy for visiting our web site. Amirtham Foods is the licensed owner of the website amirthamfood.com (”The Site”). Amirtham Foods respects your privacy. As a visitor to the Site/ Customer you are advised to please read this privacy policy carefully before using the site or submitting any personal information. This Privacy Policy provides succinctly the manner your data is collected and used by Amirtham Foods on the Site. By accessing the services provided by the Site, you agree to the collection and use of your data by Amirtham Foods in the manner provided in this Privacy Policy. These policy may be changed, but any changes will be posted, and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Personal Information

Note:

“The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.”

Collection of Information

As part of the registration process on the Site, Amirtham Foods may collect the following personally identifiable information about you: Name including first and last name, mobile phone number, alternate email address, contact details, Postal code, etc.,. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

How We Collect the Information

Amirtham Foods will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The information you provide is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. The Site may contain links to other Web sites. Amirtham Foods is not responsible for the privacy practices of such Web sites which it does not own, manage or control.

About Cookies and Browser Information

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. We place both temporary and permanent cookies in your hard drive.

How the information is used

Your information is only used to fill your order. Amirtham Foods will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels.

Distribution of Information

We do not sell or redistribute your information to ANYONE. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.

Amirtham Foods will not use your financial information for any purpose other than to complete a transaction with you. Amirtham Foods does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. Amirtham Foods may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Your Choices to Opt – Out

Sharing personally identifiable information is entirely voluntary, so you are required to register with the Site in order to shop on the site. You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Amirtham Foods and the Site reserve the right to send you certain service related communication, considered to be a part of your Site account without offering you the facility to opt-out. You may update your information and change your account settings at any time. Upon request, Amirtham Foods will remove/block your personally identifiable information from its database, thereby cancelling your registration. See Contact information below to place such a request. However, your information may remain stored in archives on Amirtham Foods’s servers even after the deletion or the termination of your account. If Amirtham Foods plans to use your personally identifiable information for any commercial purposes, it will notify you at the time it collects that information and allow you to opt out of having your information used for those purposes.

Storage and Security

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. Amirtham Foods do not store your Credit Card data. Your personally identifiable information is kept secure. Only authorized employees have access to this information on a need to know basis to complete the transaction and to provide the services requested by you. Although Amirtham Foods will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that Amirtham Foods will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

You Can Change or Correct In accuracies in the Information

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: customercare@amirthamfood.com or info@amirthamfood.com.

Policy updates

Amirtham Foods reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Privacy Contact Information

For any questions, comments or concerns about our privacy policy you may contact us using the information below.

AMIRTHAM FOODS
No.27/2D, Omsakthi Nagar Extension,
Chellammal Street,
Nemilicherry, Chrompet,
Chennai – 600 044.
TamilNadu.

Phone.No : 044-22655048,
Mobile.No : 99403-58829,
E-Mail ID : customercare@amirthamfood.com , info@amirthamfood.com

SHIPPING AND DELIVERY POLICY

We make every effort to deliver your order as quickly as possible. Most of your orders can be delivered within 10 working days once it has been ordered. We cannot guarantee the time of delivery on certain conditions which is not available.

If we ever find ourselves unable to deliver in the time estimated, you’ll be the first to know either by phone or email.

Acknowledge the proof of delivery, which will be provided on delivery. All products are deemed accepted upon our delivery of the product to you or your designated recipient’s address.

Regretfully, we are unable to guarantee time of delivery to rural route addresses or certain address we do not have their services for delivery.

The delivery will NOT be redirected/ redelivered to any other address in any circumstance. Before major holidays/Festivals, we recommend that you place your orders at least 5 days in advance.

Your orders can not be delivered and we will not be liable for these below cases also:

1.Wrong shipping /delivery address.
2.Recipient not available.
3.Premises locked
4.Wrong landline/Mobile number or Extension number which may render us unable to reach the recipient for the delivery
5.Recipient refusing to accept the delivery
6.Delivered the product at the Gate/ Reception/ Neighbour.

In case of floods/ Heavy Rains/ National Bandh/Pandemic/Epidemic we reserve the right to reschedule the delivery for another date.

In case the product is not delivered due to any of the above reasons, the update will be available in the website and the same can be collected from the delivering outlet same day in the same city , details of which is available with our customer support numbers

Amirtham Food, in conjunction with our service providers, will attempt to deliver a product on the requested delivery day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. We cannot guarantee the time of delivery.

REFUND AND CANCELLATION POLICY

Amirtham Food is unable to cancel or change orders already in process/ordered, en route or delivered. We are unable to cancel any order unless informed within 3hours from order confirmation.

In case of receipt of damaged goods, please report the same to our Customer Service team by email within 24 hours from the date of receipt. The request will, however, be entertained once the merchant has checked and determined the same at his own end.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service team by email within 24 hours of receiving the product.

If, for any reason, the ORDER has been cancelled by Amirtham Food, the entire amount debited from your card account will be credited back to your card account within 7 working days.

Amirtham Food offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts.

Problems with an Order

We make every effort to ensure that you receive excellent service. If, at any time, you
experience problems with an order, please write to akshaya.amirtham@yahoo.com

Return Policy

In case of receipt of damaged goods, please report the same to our Customer Service team by email within 24 hours from the date of receipt. The request will, however, be entertained once the merchant has checked and determined the same at his own end.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service team by email within 24 hours of receiving the product.

In case we can’t reach customer mobile number or customer doesn’t available on the existing delivery address , The product will be returned to our company after 24 Hours.

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